1. Who we are

This website and the LehuoMaker brand are operated by Sanhe Duowei Technology Co., Ltd. (三河市多为科技有限公司), located at Apt. 2009, Unit 1, Building A7, Jinguaishuhe Community, 819 South Outer Ring, Yanjiao High-tech District, Sanhe City, Langfang City, Hebei Province, China.

For applicable data-protection laws, we act as the controller of personal information collected directly through this website.

2. Information we collect

• Order information: name, email, phone number, billing and shipping address, products ordered and order history.
• Payment information: payment status and transaction references. PayPal processes payment credentials; we do not receive or store your complete PayPal password or full card details.
• Account and communication information: account details, customer-service messages, B2B inquiries, reviews and survey responses.
• Subscription information: email address, consent status and engagement with marketing emails.
• Device and usage data: IP address, browser, device, pages viewed, referral information, cookie identifiers and security logs.

3. How and why we use information

• To process orders, accept PayPal payments, arrange delivery and provide customer support.
• To perform our contract with you and take steps requested before a purchase.
• To prevent fraud, secure the website, maintain records and comply with legal obligations.
• To improve products, website performance and customer experience based on our legitimate interests, where permitted.
• To send product news and promotions when you consent or where otherwise permitted by law. You can unsubscribe at any time.

4. Service providers and sharing

We may share only the information reasonably necessary with service providers that help operate our business, including Hostinger and website hosting or commerce tools, PayPal for payments, SF Express and other logistics providers, email-subscription providers, analytics/security vendors, and professional advisers.

Amazon orders are also subject to Amazon’s own privacy practices; Amazon and its FBA network may independently process customer information for marketplace fulfillment.

We may disclose information when legally required, to protect customers or our rights, or in connection with a merger, sale or restructuring. We do not sell personal information for money. If our practices ever meet a legal definition of “sale” or “sharing” for targeted advertising, we will provide any legally required choice.

5. International transfers

We operate from China and serve customers internationally. Your information may therefore be processed in China, the United States, the European Economic Area and other locations where our providers operate.

Where required, we use appropriate contractual or legal safeguards for cross-border transfers.

6. Cookies and analytics

We use essential cookies for shopping-cart, login, checkout, security and site operation. With consent where required, we may also use analytics or marketing cookies.

You can manage cookies through the site consent tool and your browser. Disabling essential cookies may prevent checkout or account features from working.

7. Email marketing

Subscription is optional. Marketing emails will identify LehuoMaker, use accurate sender information and provide an unsubscribe method.

Transactional messages about orders may still be sent after marketing opt-out. You may also request removal by emailing us.

8. Retention

We retain order and tax records for up to seven years or longer when required by law; customer-service and B2B correspondence generally for up to 24 months after the matter closes; marketing records until you unsubscribe or the information is no longer needed; and security logs for a reasonable period appropriate to fraud prevention.

We may retain limited suppression records so we can honor opt-out requests.

9. Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, receive a portable copy, and complain to a data-protection authority.

California residents may also have rights to know, correct or delete personal information and to opt out of certain sales or sharing. We will not discriminate against you for exercising applicable rights.

Email lehuomaker@lehuomaker.com; we may reasonably verify identity before completing a request.

10. Children and security

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

We use reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

11. Changes

We may update this policy to reflect operational, legal or service changes. The latest version and effective date will appear on this page.